Addendum to the Walmart Saga

Yesterday, my daughter supplied me with an 800 number for Walmart.  "Tell us how we can help you."  We had already moved on to purchase a computer elsewhere, but I wanted a reasonable explanation for the goose chase we had been on the day before.

The scenario of the day before:
The Internet says that three "local" stores are offering a certain Dell computer on sale.  "Pickup only." The Internet showed that the local stores had them.
One of the local stores doesn't have it in stock.  (Went there in person to determine that.)  I was told to order it online.  It would be available after order at that store just 2-3 hours later.  Huh?  Ordered it online.  That order was canceled by Walmart because "it isn't available at that store".
Tried the next store, with a different financial account.  Payment info not verified.  Tried again.  STILL not verified.
I gave up and went to bed.  My daughter continued to try with the third store, with both financial accounts (hers and mine).  No go.
By the time I got up in the morning, my daughter had moved on and bought another computer for me, with my funds.

Still, I was rankling about the whole Walmart thing, so when she gave me the 800 number, I decided to call.  The first call got interestingly disconnected mid-stream.  I decided to call back.  Got a different person.  Please understand that I NEVER treat people with anger or disrespect.  All I was asking for was an explanation for the previous day's goose chase, without any rudeness.  The gal I spoke to--African American--spoke so rapidly that I had to ask her to slow down so I could understand what she was saying.  She explained to me that these sales were only available at select locations (which I already knew), and that if they didn't have them, they didn't have them...  When I said, "So you are telling me that Walmart doesn't have the product they say they are selling", she told me, in so many words, that I should have just moved on to buy a different computer.  I said, "Which is exactly what I've done"....but she had already hung up.

So much for customer satisfaction!  I'm sorry, but I'm not done with this yet.  I got an online survey from Walmart asking how they did.  I blasted them...but I will find other ways to let them know that I won't support this.

Whatever!